Cyber Intelligence for Travel and Hospitality

Experts estimate that more than 50% of travel will be booked online during 2007. Today, global chains compete online with their traditional competitors, travel portals and even their franchisees.

Add to this an array of online customer diversion schemes, non-compliant business partners and franchisees, and fraudsters who seek to victimize travelers, and the need for proactive management of your online business ecosystem has never been more pressing.

Risks on the Rise

Non-compliant business partners and franchisees often lead to inflated commissions and lower margin transactions. And growing consumer fear in the safety of online transactions is resulting in some consumers shifting away from internet-based self-service bookings to more expensive offline transactions.

Leading Travel and Hospitality Companies Rely on Cyveillance

The majority of the largest hotel companies in the world use Cyveillance solutions to protect their reputation, revenues and customer trust. Through ongoing Internet monitoring, you can identify and eliminate online risks occurring anywhere in your online business ecosystem. Key solutions include:

Cyber Intelligence From Cyveillance Allows You To:

  • Recapture revenues otherwise lost to competitors and predators by eliminating online customer diversion schemes, including pay-per-click violations
  • Optimize your franchisee performance by proactively identifying non-compliance business partner activity
  • Maintain customer trust in the safety of online commerce by proactively eliminating online phishing schemes
  • Protect your guests and properties from groups that target events at your facilities
  • Track sensitive online discussions by insiders that put your trade secrets and intellectual property at risk

Cyveillance Cyber Intelligence At Work:

  • A global hotel chain recaptured millions of dollars that otherwise would have been diverted by non compliant franchises and competitive traffic diversion schemes.
  • A global hotel chain detected an identity theft operation involving its job postings, stopping a large global money laundering and immigration fraud scheme.